E-Helpdesk is managed by the Information Technology Services Centre. Staff and students of the Chinese University of Hong Kong can submit problems/requests to E-Helpdesk, which receives the same priority of the current electronic consultation in that, all submissions will be responded to within 24 hours; all unsolved and un-answered problems/requests will be escalated. We aim at helping you boost your productivity by providing guaranteed, reliable and fast consultation service.

If you would like to submit problem/request to the ITSC Electronic Helpdesk, please click HERE.